Jann has been helping us communicate with our chinchilla, Andie Ruby, since 2018. Jann has been a Godsend to us and Andie Ruby. She has formed a lasting relationship with our companion and has helped us through multiple crises (surgeries, sickness, and depression). After each time Andie Ruby talked with Jann, Andie Ruby’s attitude positively changed, and she started feeling much better. Jann helped us understand what Andie Ruby was experiencing so we could better relate with her. I highly recommend Jann for communicating with any animal companion.